Customer Service
Guarantee
As we have done for more than 40 years at Eron Johnson Antiques, we guarantee every item sold as represented on your invoice.
Pricing and Availability
We do our best to insure the accuracy of prices, however prices are subject to change without notice. We update our website daily, however we cannot guarantee all items are available from the online catalog at the time of your request.
Holds
We will hold any item with no obligation for three business days.
On Approval
To assist in your selections we allow most items to be taken on approval for up to three business days with the guaranty of a check or credit card. If items are not returned within this time period, unless other arrangements are made, we will consider the items to be sold and deposit the funds.
Condition Reports
Due to our large volume of inventory we do not list condition reports online or on our price tags but we are pleased to provide upon request a detailed condition report outlining restorations, additions or damage.
Restoration
Where possible we try to maintain our antiques in their original condition and limit restoration to cleaning and waxing. Further restoration or custom modifications are at the discretion of the client. We can assist you with making an informed decision and provide a list of names of restorers. Please note that these restorers are not employed by Eron Johnson Antiques and we cannot be held accountable for work that they do.
Payment Methods
Visa, Mastercard, American Express, Discover
Apple Pay, Google Pay (online only)
PayPal
Check or money order (pending bank clearance)
Bank Wire Transfer (please contact us for Wire Instructions.
Shipping and Delivery
We ship worldwide. Our items are shipped with delivery companies experienced in the handling of antiques. Smaller items are packed in our showroom by our trained employees. Shipping fees vary depending on the value and size of the item shipped and the final destination. Please contact us for a shipping rate quote.
All items are fully insured by the shipper while in transit.
Please note that for international deliveries outside of the United States, you may incur import customs duties and taxes.
Returns and Exchanges
Purchased items may be returned in identical condition for a full refund or exchange (less any shipping charges) within 30-days. Please contact us to start the return/exchange process. Please note that items that have been restored or customized at your request are not returnable.
